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Delivery Policy

Flintnine Fasteners Delivery Policy

Due to the nature of the products we reserve the right to amend the carriage charge if we need to due to the size and shape of the order if required, we would discuss this with you before shipping anything or billing any extras.

Orders under £75.00 (excluding VAT) delivered at £9.99 minimum except to remote or offshore areas.

All orders under £75.00 to remote or offshore areas are delivered at £19.95 minimum

We class the following areas as remote or offshore: Isle of Wight, Isle of Man, Northern Ireland, Scotland postcodes (subject to change); AB31-38, AB41-45, AB51-56, FK19-21, HS1-9, IV1-28, IV30-36, IV41-49, IV51-56, IV63, KA27-28, KW1-17, PA20-38, PA41-49, PA60-69, PA71-78, PH1, PH5-10, PH15-26, PH30-44, PH49-50, ZE1-3. If you require delivery to these areas, please select the Remote/Offshore option in the shipping section of your order details. Failure to select the correct shipping area will delay the despatch of your order.

Unfortunately, we cannot offer delivery outside of the above mentioned areas at our premium rates. If you require delivery to any other UK area or to any other country, you may contact us by e-mail sales@flintnine.co.uk, giving details of your required products for our best quote and delivery price.

Please note that some products may be termed as a Bulky/Heavy Item. This will be clearly stated in the product description. These products carry a fixed delivery charge. Please select your shipping method at the shopping basket for further details.

UK Mainland delivery is usually next day. Remote/Offshore deliveries are between 2 and 5 days depending on exact destination.

Delivery times are subject to stock availability. You may check availability of products before you place your order. See the Contact Flintnine page for details. Our large stocks mean that we normally maintain a same day despatch service for all orders placed before 2pm Monday-Friday.

Online orders are despatched via Business Post who will deliver to your stated delivery address between 8am and 5pm, Monday-Friday. To improve security, we request that you (or a representative from your company/member of your household) sign for the goods being delivered. If for any reason you are not in, Business Post will leave a calling card explaining your options.

We reserve the right to use an alternative carrier or delivery service without notice or refund.

You may contact us by e-mail sales@flintnine.co.uk or telephone +44 (0) 1616 7907817 (business hours) to check the progress of your order.

Exports

Flintnine Fasteners Ltd has extensive experience of supplying goods for overseas. Email us for full quotations on deliveries outside of the UK.